Faq

Are Prices per person?

No, they aren’t. Prices are per vehicle required.

We can respond to your request email within a maximum of 12 hours and please also calculate the time zone between the different countries.

For tours you can make a reservation up to 2 days before the date you demand for the service. For transfers, also on the day of the service but in high season, because of the many requests, it is advisable to book in advance so that you do not risk not finding availability.

We use two different options of reservation. Option n1: Once you shop a product on our web site, our system will inform both you and us aboaut all details of the reservation with a confirmation letter. Option n 2: In the case of not listed services on our shop on-line you can contact us for the quotation of your service, and upon agreement with the customer, we enter manually the data into our system, then you will receive an e-mail from our staff for the confirmation that include your details and the booked service. For the option n2 is necessary provide the credit card and the details from the section “Reserve Now”

Credit card is required for 30% of deposit and as warranty and in case of cancellations over the time limit permitted or no show. For further information please read our section terms and conditions CANCELLATION POLICY

For all clients who made a reservation, NAPLES DRIVER GUIDE has a 24/7 mobile phone number to call, you can also contact us by WhatsApp Chat or apple Imessage.

You will recognize your driver thanks to a sign with your names printed on. At the airport, you can find your driver waiting for you in the arrivals area, as soon as you leave the customers area; at the train station, our driver will wait at the train station platform, at your train’s arrival rail; and for cruise ships it depends where the cruise liner tugs, usually the drivers pick up customers in the waiting area, where other operators are waiting for their ones.

The driver will be at your service to manage your luggage but especially at hotel, b & b and villa located in places where the driver cannot leave the vehicle, you can call a concierge if it is available. For example, in Positano, you can buy a porter service, for 5 € (hotel) and 8 € (villa) per baggage.

The tour starts at the appointment time to the meeting point, ending when the driver takes you back to your destination.

Yes, but we suggest preferring the high-speed train from Rome to Naples, the trip takes just 1 hour and 10 minutes. Then, at the end of the tour, the driver will get you at the Central station of Naples to let you take the high-speed train back to Rome. Anyway, if you prefer you can book the tour by car from Rome and then come back to the Capital at the end of the tour. The trip by car or van from Rome to Naples and vice versa takes about 2 hours, 2 hours and 30 minutes.

The Amalfi Coast tour begins from Positano, then you will visit Amalfi and Ravello, so to see everything and to have a relaxing lunch, you need at least 8/9 hours.

Our advice is to visit Positano, the most charming place on the Amalfi Coast and Sorrento. Both nice villages, for tourists that like shopping and typical Italian food, and after visited these two beautiful places, you can also visit Pompeii’s ruins on the coming back way.

    • To Sorrento, it takes about 3 hours – 260 km
    • To Positano, it takes about 3 hours and 45 minutes – 270 km
    • To Amalfi, it takes about 3 hours 45 minutes – 275 km
    • To Ravello, it takes about 3 hours and 30 minutes – 270 km

    • To Sorrento, it takes about 1 hour – 55 km
    • To Positano, it takes about 1 hour and a half – 65 km
    • To Amalfi takes about 1 hour and a half – 75 km
    • To Ravello, it takes about 1 hour and a half – 63 km

Our Cancellation Policy

    • You will not be charged for cancellations if you cancel at least 7 days before the scheduled tours/transfer pick up time. reservations.
    • We charge 30% for cancellations from 6 to 2 days before the scheduled tours/transfer pick up time
    • We charge 100% for cancellations 1 day before the scheduled tours/transfer pick up time and NO SHOW

    • For all tours including a Museum/ Art gallery / Church ticket, in case of cancellation of the tour, the reservation fee is not refundable. Refunds will only be granted in the event that, for unexpected reasons, the museum will happen to be on strike or closed.

      You can cancel your reservation online or via email by writing to info@naplesdriverguide.com

If you cancel a booking for any reason, be aware that the NAPLES DRIVER GUIDE Company has the right to be refunded, so you will have to pay the penalty that provides our cancellation policy.